Terms & Conditions

TICKETS: Terms & Conditions

ADVANCE TICKETS: By agreeing to these terms and conditions you acknowledge that you understand that all showtimes at the Onyx are for ages 21 and over, and online ticket purchases may only be made for adults over the age of 21. IDs will be required when entering the theatre.

Advance tickets may be purchased at the box office as early as the Tuesday before a Friday opening, or earlier in some instances. Advance tickets may also be purchased online through our website. Simply click on the showtime for the movie you want to see and a new page will open where you can purchase tickets with a credit card. Print your confirmation email with QR code and bring it to the theater before your show to check in. Alternatively, you may retrieve your tickets at the theater using the Confirmation Number located on the email, or your name. You may also show the cashier the QR from your mobile phone.

Advance tickets are non-refundable, non-exchangeable, and good only for the time and date printed on the ticket. For busy shows we recommend showing up at least 20 minutes early to ensure your choice of seating.